Frequently asked questions

Frequently asked questions2022-03-21T09:20:18+00:00
Why are your products cost-effective?2021-01-25T06:15:39+00:00

Our mission is to help people live healthy with extended lifespan and thrive with their dream. We have streamlined in the many areas of our business to save cost, and all the efforts are reflected in our pricing. We never compromise in quality and customer service. We strive for efficiency to provide the highest quality products at more than reasonable prices.

What is so unique about your products?2021-01-25T06:25:57+00:00

All the NMN products we offer are 99 percent pure. The purity in production requires high manufacturing standards, and we only use the finest ingredients ever available. We are proud to say that unlike so many other products available in the market for now, our products have an extremely high purity rate which assuresits effectiveness in the body.

Are your proprietary blend herbal products all natural?2021-01-25T06:26:56+00:00

Yes, all our herbal blends are 100% natural nutraceuticals, and capsules are food-grade, vegetarian-friendly and vegan suitable.

Are your products suitable for vegans?2021-01-25T06:27:35+00:00

Yes! All our products are vegan approved. See the individual product pages for more information

Is it safe to take with other prescribed meds? High blood pressure, diabetes, cancer, etc.?2021-01-25T06:28:42+00:00

We advise you to consult your doctor before taking any dietary supplement, and about your specific requirements.

Are your products manufactured to GMP standards?2021-01-25T06:29:37+00:00

Yes! All the products we offerare manufactured above GMP standards. The Good Manufacturing Practices have their place in the supplement market as they ensure you aren’t going to get poisoned! However, we believe that simply “not poisoning people” isn’t a good enough standard to hold ourselves to. We go much further than that by havingall our products tested at independent third-party laboratories. We are also mindful of quality improvement across the board to deliver outstanding customer experience all the time, every time. It is all these stringent standards and continuous strive for improving customer journey that enables us to provide the Max Health Lab Quality Guarantee.

Where are you based?2021-01-25T06:31:10+00:00

Our Corporate office locates in Tokyo, Japan. Our company address is:
Kanai Building 2F
Yushima 3-Chome 23-6
Bunkyo-ku, Tokyo, 113-0034

Where do you ship?2021-01-25T06:32:11+00:00

We ship across the world to any place you like us to.

How much does shipping cost?2021-01-25T06:32:48+00:00

We offer insured free worldwide shipping with tracking number, so you can enjoy fee delivery to your doorstep via Japan Post or Fedex depending on your location.

How can I track my package?2021-01-25T06:33:31+00:00

After your order has been processed by our sales team, we email you your tracking number and youcan use the number to track your order. Or keep your order number handy so that we can always look it up for you if you don’t have it on hand.

Do you have any retail locations?2021-01-25T08:21:17+00:00

All commercial transactions including processing customer orders are conducted online. Our customer support team can help you with your online order on our website

How can I order?2022-02-03T10:45:36+00:00

Our website has a dedicated page where you can place your order forany product we offer. It is easy and simple and if you have question, you can contact

Can I order in person ?2021-01-25T08:25:51+00:00

We currently sell our products online or through authorized retailers. If you require assistance please contact customer support at

If you require assistance with your order, our dedicated customer support team will be happy to guide you through your purchase.


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